Glaston – IoT Solution for Glass Processing Machines
BUSINESS SITUATION Glaston was looking for an IoT solution to gather data about its glass processing machines that would give better visibility of the production processes to its customers. Their…
Lessons from a Design Thinking Workshop – Assignment in Japan
I had the opportunity to facilitate a Design Thinking workshop for our client in Japan. The goal was to generate new ideas for three different business areas. A total of…
VXI – Performance Pro Coaching Platform for Modern CX Services
BUSINESS SITUATION VXI Global Solutions, with over 30,000 people across 40+ locations worldwide, is one of the fastest growing, privately held business services organizations in the United States. VXI is…
Quality assurance around the clock
Quality assurance is a job that requires experience, accuracy, speed and the right tools. Up-to-date quality assurance at the pace of software development reduces unnecessary work, speeds up market entry,…
China Mobile – Android Platform Testing Services
BUSINESS SITUATION As one of the leading mobile services providers in China, China Mobile needed professional help with concepts for their Research and Development innovation lab. Our goal was to…
Innovation ABC – Always Be Capturing
The job of the facilitator is to help the client company find solutions to the challenges, not invent them him/herself. The facilitator thus acts as a catalyst for collaboration and…