Digital solutions throughout industries
Solid expertise that you can rely on
Selection of industries we have expertise in. However, we do projects beyond these, and no matter what your industry is, we create the right solution for you.
Mechanical Engineering and Utilities
Even the heavier industries need software today. Be it production facility machinery, a harvester in the woods or utilities provider, their operation is heavily dependent on software. Our strong industry reputation for expertise in areas such automation, robotics and the Internet of things (IoT), has brought many success stories with our clients. For example, an end-to-end IoT solution for multipurpose machines, a communication platform integrating data from water works pipes and valves, or an IoT-Edge solution for gas measurement and diagnostics devices.
If you are looking for an idea-to-market technology creator who can help you create, launch and support your IoT initiatives, look to us. Our global technologists are ready to help you successfully bring your concept to market, and get you ahead of the pack.
Why working with us makes sense
- Our innovative engagement model allows us to be responsive to ever-changing technologies and markets, creating trustful long-term partnerships with our clients.
- Our extensive experience ranging from advisory to implementing projects that combine hardware and software for many industrial companies.
- Our passion for good quality software drives us to exceptional results, no matter what the size of the project is.
The Symbio Advantage
We are Symbio, a global technology services company that envisions and creates solutions that combine software and hardware. Symbio, as a part of VXI Global Solutions, a global leader in customer care and engagement platforms, offers a unique perspective on customer experiences. Our technology and content center expertise enable us to give our clients the advantage of technology know-how to design, build and support innovatively designed and functional IT solutions – solutions that effectively integrate customer insights with cloud and edge computing technologies.
Automotive
The automotive sector is rapidly transforming itself from an industry driven by traditional engineering and manufacturing processes to one on the cutting-edge of technology, where digital customer experiences and emerging technologies define market share. The consumer today is less interested in driving yesterday’s machinery, and more interested in exploring connected, electrified, and autonomous vehicles.
Software and innovation are at the core of all these new technologies. The automotive industry’s need for top engineering and software talent now rivals the leading technology companies in Silicon Valley.
Our Automotive Expertise
In-Vehicle-Infotainment (IVI)
We offer a full range of services to help you develop cutting edge infotainment solutions and instrumentation clusters. We offer UX development, application development, system integration and performance optimization. We can also help with BSP productization or HW adaptation, and we provide support and maintenance services.
Connected Car (Apple CarPlay, Android Auto, Baidu CarLife, Smart Device Link)
We have collaborated with all the major technology providers for several years and can help you build support for multiple operating system and hardware configurations. We can help you get the performance right with the resources available!
Quality Assurance, Test Automation & Certification
We provide a full range of services for Quality Assurance & Testing. We utilize our own robotic test automation solution for touch-screen devices and can help you pre-certify your products to ensure market readiness. Learn more
Telematics Service Platforms (TSP)
We provide services for Telematics Service Platform Implementation and Integration and can help you with Fleet Management.
Advanced Driver-Assistance Systems (ADAS)
We can help you implement complex real-time machine vision systems and develop solutions for sensor fusion. We also offer services for algorithm prototyping and validation.
Our Automotive Products
Symbio Elysian
Symbio Elysian is a full scope future-proof infotainment stack for automotive manufacturers. Symbio Elysian embraces modern architectures and agile development methods allowing for rapid introduction of new features and functionalities. Industry proven software components and over-the-air software updates all come together to deliver leading value and cost-efficiency and pre-certified implementations for all major mobility and connectivity solutions.
Symbio Connected Car
Symbio Connected Car is already enjoyed by more than one million vehicle owners. It is the most efficient solution for car connectivity and supports all major mobile operating systems. Memory consumption and performance are highly optimized and multiple OS & HW configurations are supported.
The Symbio Advantage
We are Symbio, a global technology services company that envisions and creates software and customer experiences to attract and connect with millions of consumers. Symbio, as a part of VXI Global Solutions, a global leader in customer care centers and engagement platforms, offers a unique perspective on business solutions. Our technology and content center expertise enable us to give our clients the advantage of technology know-how to design, build and support modern and intuitive IT solutions – solutions that effectively integrate customer experience and cost-effective technical solution.
Customer Experience Management
Great customer experiences don’t happen by chance. They happen by design, which is why organizations leverage modern technologies like cloud computing, automation, and artificial intelligence to future-proof their business and stay ahead of the curve. In today’s digital world, people expect seamless support and unified interactions that will consistently meet their needs – minimizing friction and maximizing customer happiness.
While technology plays a central role in developing and nurturing customer-centric behaviors, many CX leaders struggle with legacy systems, data silos from disjointed point solutions, and limited IT resources to effectively impact and evolve customer engagement models.
To help organizations overcome these digital transformation roadblocks, Symbio offers agile software development, automation, and advisory services to increase efficiencies, reduce costs, and improve experiences for both customers and employees.
Industry leading domain expertise
As an award-winning subsidiary of VXI Global Solutions, Symbio combines over two decades of software product development and design services with the operational know-how and rigor of a leading global provider of outsourced customer engagement solutions.
Simply put, we understand the contact center and develop products and services to help solve your biggest challenges, while creating experiences that your consumers will love.
Symbio’s contact center solutions
Whether you are looking to optimize your tech stack, design an application from the ground up, or leverage our contact center suite to improve productivity, our developers have the expertise to help you get there.
Our turnkey software products equip frontline leaders with next-generation performance management and coaching tools, while leveraging technologies like natural language processing (NLP) to streamline back-office functions, detect fraud, and pinpoint customer journey bottlenecks
These include:
IN FRONT OF THE AGENT
- VXI Training Simulator™
NEXT TO THE AGENT
- VXI Agent Assist™
BEHIND THE AGENT
- VXI Performance Pro 360™
- VXI CX QA Automation™
We help some of the world’s most loved brands move from innovation to delivery with ease, harnessing the power of data, cloud computing, and automation to pivot quickly and scale faster.
Banking and Finance
In our work with our financial services clients, we’ve seen firsthand the twin challenges of adopting new technologies and methodologies to attract and retain clients while successfully navigating significant regulatory and operational risks. Today’s financial technology landscape not only continues to evolve at a rapid pace, but brings with it new technologies that challenge traditional technologies and business models in a fundamental way.
While Blockchain, AI, cybersecurity measures and other developments add to the opportunities presented to our financial services clients, these same technologies also contribute to the challenges companies face, including the shifting expectations of customers. Symbio works with our banking and financial clients to help turn this complicated landscape into one of opportunity, not risk by creating meaningful and competitive value for our clients.
Why Working With Us Makes Sense
- Experience. We have extensive background in the financial services industry and highly regulatory environments.
- Results. We partner with our clients to develop effective and high-value solutions.
- Transformation. Our innovative software solutions give our clients the tools to engage with their clients in new ways while addressing their technical and business needs.
We’ve learned the key to successful adaption in the dynamic and disruptive tech landscape is understanding and optimizing the user journey across every touch point. It is critical to companies being able to evolve and develop viable new business models and revenue streams. The Symbio team has over two decades of experience partnering with companies in the financial services sector to exploit emerging opportunities and leverage the latest technology to be at the forefront in developing new offerings and creating an exceptional customer experience. Learn more from our cooperation with PayPal.
The Symbio Advantage
We are Symbio, a global technology services company that envisions and creates software and customer experiences to attract and connect with millions of consumers. Symbio, as a part of VXI Global Solutions, a global leader in customer care centers and engagement platforms, offers a unique perspective on business solutions. Our technology and content center expertise enable us to give our clients the advantage of technology know-how to design, build and support modern and intuitive IT solutions – solutions that effectively integrate customer acquisition and retention with compliance and cybersecurity.
Mobility, Travel and Hospitality
For years, the global travel industry was one of fastest growing sectors in the world. Covid-19 however made a tragic hit to traveling and even put companies in bankruptcy. Now, as the world is rising from the pandemic, people are traveling again and spending time in the locations. At Symbio, we are on top of evolving technologies and data-driven personalization that are shaping the future of travel and redefining the relationship between customer and brand.
Symbio Can Help You With These Emerging Travel Technologies
Artificial intelligence
If your website doesn’t leverage machine learning to deliver more personalized results for your potential customers, you’re missing out. Industry experts predict that by 2025 AI will power nearly 85% of customer interactions. We can help your business sort through volumes of unstructured data, including photos, video, social networks, and natural language to deliver an effective and targeted customer experience.
Internet of Things (IoT)
Today, any device or object can be a “smart” one. Imagine a connected airline seat that measures a traveler’s anxiety, body temperature, and hydration level to provide better service, or a hotel room that automatically adjusts temperature to personal preference. Are you leveraging IoT opportunities to enhance your customer service experience? Let us show you how.
Voice Technology
We’ve used the latest voice technology, a close cousin of AI, to help clients incorporate voice interaction functionality in their devices.
Automation
Today’s automation uses a mix of software and hardware platforms to digitize tasks and workflows, allowing you to operate leanly and efficiently. As process and software experts, we can help you identify your opportunities for intelligent automation.
Blockchain
The tech behind cryptocurrency is becoming more than the latest buzzword in travel. Big players and startups alike are looking to blockchain for solutions to industry pain points, including streamlining online distribution and reimagined loyalty programs. The technology also has real-world application potential around travel payments, settlement, and fraud. Let us help you unlock the potential blockchain has for your business.
Why Working With Symbio Makes Sense
Our many years of experience. We have an established track record of successfully working with such premier travel and hospitality companies as Royal Caribbean Cruises and Expedia. In the mobility services, we partnered with DENSO in an Innovation Lab for mobility services. Also, here’s a case study on our cooperation with Interval International.
Technology and domain knowledge.
Our experience in the emerging technologies that are shaping today’s travel and hospitality landscape coupled with strong domain knowledge uniquely position us to help your company move ahead of the competition.
Our partnering approach.
We take a holistic approach to working with you, looking beyond a single need to uncover hidden opportunities for greater functionality and profitability. We could just be the technology services company you’ve been looking for. Call us and let’s discuss your support needs.
The Symbio Advantage
We are Symbio, a global technology services company that envisions and creates software and customer experiences to attract and connect with millions of consumers. Symbio, as a part of VXI Global Solutions, a global leader in customer care and engagement platforms, offers a unique perspective on customer experiences. Our technology and content center expertise enable us to give our travel and hospitality clients the advantage of technology know-how to design, build and support innovatively designed and functional IT solutions – solutions that effectively integrate customer insights with cloud and edge computing technologies.
Don’t hesitate to contact us in any matter, big or small.
Our customers & co-creators
